Michigan's new jobless aid platform shifts payments to a weekly cycle
The agency launched MiUI on Monday after a week-long shutdown, replacing biweekly claims with a faster mobile process.
By Alina Marshall ·
Michigan workers who have lost their jobs will now receive unemployment benefits on a weekly schedule instead of a biweekly one. This change took effect on Monday, November 9, when the state launched its new digital platform. The shift means claimants can apply for money more frequently and potentially receive funds sooner after a job loss.
The Michigan Unemployment Insurance Agency replaced its old system, MiWAM, with a new platform called MiUI. The agency took the old system offline for one week to move all records and user data to the new server. UIA Director Jason Palmer said the new tool is built for modern users who expect to handle government business on their phones. He noted that people want speed and easy access when they file claims or prove they are still looking for work.
Palmer explained that the new interface allows users to submit information quickly via mobile devices or computers. Previously, many people had to call the agency to file a claim or certify for benefits. Now, the process is digital and intended to be less time-consuming. The system also includes updated features aimed at preventing fraud while making the site easier to navigate.
During the one-week shutdown, some residents missed their usual deadlines to certify for benefits or file initial claims. Palmer said those people should submit their paperwork immediately. He assured them that the agency would waive any late fees for actions taken during the transition period. Although users might receive a notification saying a task is late, the agency’s staff will fix the record to ensure no one loses money for the downtime.
The agency began allowing users to log in on Sunday, November 8, before the official Monday launch. Palmer reported that hundreds of people accessed the site on Sunday night. By Monday, that number had grown into the thousands. The agency said this early access helped confirm that the system was stable before fully opening to the public.
People with active unemployment claims do not need to start a new file. They can simply log in to the new platform using their existing MiLogin account at Michigan.gov/UIA. The system provides temporary financial help to workers who are jobless through no fault of their own. The agency has placed tutorials and help resources online, and local offices remain available for those who need in-person assistance with the new login process.
